Refund Policy

A legal disclaimer

REFUND POLICY

Last Updated: August 31, 2026

At Barakatha Herbals, we take care in preparing, packaging, and shipping our products. We want you to be satisfied with your order while maintaining appropriate health, hygiene, and product-safety standards.

Please review this Refund Policy before completing your purchase.

REFUND ELIGIBILITY

Refund requests for eligible unused and unopened products must be submitted within 14 days of delivery.

To be eligible, the product must:

• Be unused and unopened.

• Remain in its original condition.

• Have its original packaging and safety seal, if applicable.

• Include proof of purchase or an order number.

All refund requests are subject to review and approval.

OPENED OR USED PRODUCTS

Due to health, hygiene, and safety considerations, we generally cannot accept returns or issue refunds for products that have been opened, used, consumed, altered, or had their safety seal removed.

This may include:

• Fine fragrance mists and perfumes.

• Body oils, butters, creams, and other personal-care products.

• Herbal products and teas.

• Other products that cannot reasonably be resold after opening.

This restriction does not apply where a refund or other remedy is required by applicable law or where the product was damaged, defective, or incorrect.

DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

If your order arrives damaged, defective, leaking, broken, or you receive the incorrect product, please contact Barakatha Herbals within 7 days of delivery.

Please provide your order number, a description of the issue, and clear photographs of the product and packaging when applicable.

Once the issue has been reviewed and approved, we may provide an appropriate resolution, including a:

• Replacement.

• Refund.

• Store credit.

The appropriate resolution will depend on the circumstances of the order and applicable law.

FRAGRANCE PREFERENCE

Fragrance is subjective and may smell different depending on individual preferences, skin chemistry, environment, and other factors.

A customer’s personal dislike of a fragrance after the product has been opened or used generally does not qualify for a refund.

Please review the listed fragrance notes and product description before purchasing.

ALLERGIES & SKIN SENSITIVITIES

Customers are responsible for reviewing product ingredients before use.

Individual reactions and sensitivities vary. We encourage customers with known allergies or sensitive skin to carefully review ingredient information and perform a patch test when appropriate.

Unless otherwise required by law or caused by a defective or incorrectly labeled product, an individual sensitivity or allergic reaction does not automatically qualify an opened or used product for a refund.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate medical attention when necessary.

NON-REFUNDABLE ITEMS

Unless otherwise required by law, the following are generally non-refundable:

• Opened or used products.

• Products with removed or broken safety seals.

• Opened herbal teas or ingestible products.

• Gift cards.

• Final-sale or clearance products identified as such before purchase.

• Personalized or custom products.

• Products damaged after delivery because of improper use, handling, or storage.

SHIPPING COSTS

Original shipping charges are generally non-refundable unless the refund is being issued because of an error by Barakatha Herbals or as otherwise required by law.

For approved returns that are not the result of our error, the customer is generally responsible for return-shipping costs.

REFUND PROCESSING

Once an eligible returned product has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method.

Please allow additional processing time for your bank, credit card company, or payment provider to post the refund to your account.

CANCELED ORDERS

If you would like to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed, packaged, or shipped.

Once an order has entered processing or has shipped, cancellation may no longer be available.

PRE-ORDERS

Refund and cancellation terms for pre-order products will be disclosed when applicable.

If a pre-order experiences a significant delay or cannot be fulfilled, customers may be offered a refund or other available resolution as appropriate.

CONTACT US

To request a refund or report a problem with an order, please contact us through the contact information or contact form provided on the Barakatha Herbals website.

Please include your name, order number, and reason for the request so we can assist you efficiently.

Barakatha Herbals
Florida, United States

By completing a purchase from Barakatha Herbals, you acknowledge that you have reviewed and agree to this Refund Policy.

Nothing in this policy limits any consumer rights or remedies that cannot legally be waived under applicable law.